Privacy Policy

HighLife Live (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who interact with our website at highlifelive.com(the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information you provide directly to us, including:

• —Contact information — name, email address, and phone number submitted through booking, audition, or contact forms.
• —Booking inquiries — venue name, event date, event description, and proposed offer amounts submitted through the booking form at /book.
• —Audition submissions — performance information, genre, social media links, and supporting materials submitted through the audition form at /findanagent.
• —Newsletter signups — email addresses submitted to receive updates about HighLife Live events and artist availability.
• —Partner login credentials — email address and account credentials for venue and promoter partner accounts.
• —Usage data — automatically collected information such as IP address, browser type, pages visited, and referring URLs, used to operate and improve the Site.
• —Cookies — small data files stored on your device. See Section 6 for details.

2. How We Use Your Information

We use the information we collect to:

• —Respond to booking inquiries and coordinate with relevant artists, agents, venues, and service providers.
• —Review audition submissions and follow up with applicants when appropriate.
• —Operate and maintain partner login accounts for venues and promoters.
• —Send newsletters and updates to subscribers who have opted in.
• —Communicate with you about your inquiries, submissions, or account.
• —Improve the Site and our booking services.
• —Comply with applicable legal obligations.

3. How We Share Your Information

HighLife Live does not currently sell or share your personal information for targeted advertising.

We may share information with the following categories of service providers who assist us in operating the Site and our services:

• —Vercel — website hosting and infrastructure.
• —Database provider — secure storage of booking, audition, and subscriber data.
• —Email service provider — delivery of confirmation emails and newsletters.

These providers access your data only to perform services on our behalf and are contractually obligated to protect it. We may also disclose information when required by law or to protect the rights and safety of HighLife Live or others.

4. Sharing With Artists, Agents, and Venues

When you submit a booking inquiry, the information you provide (including your contact details, event information, and proposed offer) may be shared with the artist, their management, and any relevant venue representatives involved in evaluating your request. This sharing is necessary to operate our booking coordination service.

5. Cookies and Tracking

We use essential cookies to operate the Site, including session cookies required for partner login functionality and authentication. We do not currently use advertising cookies, tracking pixels, or third-party analytics tools that profile your behavior for advertising purposes.

For full details, see our Cookie Policy.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• —Access — request a copy of the personal information we hold about you.
• —Correction — request that we correct inaccurate or incomplete information.
• —Deletion — request that we delete your personal information, subject to certain legal exceptions.
• —Opt-out of marketing — unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by visiting /unsubscribe.

To exercise any of these rights, contact us at info@highlifelive.com. We will respond within a reasonable timeframe.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking inquiry records and audition submissions may be retained for the duration of our business relationship with the relevant parties and for a reasonable period thereafter. Newsletter subscriber records are retained until you unsubscribe.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our Site is hosted on Vercel and uses encrypted connections (HTTPS). However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children and Minors

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at info@highlifelive.com and we will promptly delete it.

10. Third-Party Links

The Site may contain links to third-party websites, including social media platforms, ticketing services, and partner sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: